SHIPPING & RETURNS
SHIPPING POLICY
PLEASE KNOW SHIPPERS ARE EXPERIENCING DELAYS DUE TO COVID-19. PLEASE UNDERSTAND WE CANNOT BE HELD RESPONSIBLE FOR THESE DELAYS. SUCH DELAYS WILL BE EVEN MORE DIFFICULT DURING THE HOLIDAYS. WE APPRECAITE YOU UNDERSTANDING.
THANK YOU FOR YOUR PURCHASE!
PLEASE REFER TO THE FAQ PAGE FOR GENERAL SHIPPING INFORMATION.
DELIVERY TIMES:
US DOMESTIC ORDERS: We have 2 shipping options:
-
USPS First Class Mail 2-7 days
-
USPS Priority Mail Flat Rate Envelope 2-3 days
INTERNATIONAL ORDERS:
We are not shipping internationally at this time.
ORDERS ARE SHIPPED FROM SAN LEANDRO, CALIFORNIA FROM
FULL TURN DIRECT.
Tracking numbers normally take one business day to be available for tracking on the respective carrier tracking systems. While the package may have shipped, there will be no available information on its delivery status until the following business day.
POSTAL HOLIDAYS SUCH AS MEMORIAL DAY, INDEPENDENCE DAY, COLUMBUS DAY, LABOR DAY, VETERANS DAY, THANKSGIVING DAY, CHRISTMAS DAY AND NEW YEAR'S DAY MAY EFFECT DELIVERY.
RETURN POLICY
We do not accept returns due to the intended use of the masks.
Please contact sales@fullturndirect.com if you have any order issues or other questions.